The fast-paced days (and sometimes nights) of a Sales & Events Manager are many parts exciting, with (a plethora) of details and a lot of hard work.
Step into a typical Thursday with Team Member, Sarah Williams, who got her start in the industry by volunteering her time and energy (free of charge) to learn the ropes, because sometimes the very best experience comes in just putting yourself out there!
A bright and early start. Arrive to an inbox of emails (usually 15-20) and phone messages.
Most of the morning is spent responding to emails and phone calls, creating contracts and inputting information to BEO’s, (a Banquet Event Order is a document that outlines the details of your event).
It is also time to create requested floor plans or gather information to send back to the client.
Site tour. We do all sorts of events – parties, weddings, memorials (and more!)
Lunch. A great time to recharge. The Kitchen prepares your choice of a hot (or cold) meal.
Meeting with the Banquets Manager and Banquet Captain to go over upcoming events
Managers Meeting. An hour of connecting with other departments and how we all come together as a whole. Fast paced and informative!
(Another) Site tour, because, well, the venue is beautiful and lots of prospective clients are excited to see it.
Respond to missed messages and new emails
Check on set-up for the evenings events. It could be anything from a Member Mixer to a celebratory dinner or wine reception.
The busy day is about to come to a close. Sometimes staying late is necessary to greet a client with a smile and a handshake.